Costa Rica trip, Victoria L (from Spain) - January 17, 2012
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Buenos dias Mauricio,
Acabo de hablar con mis clientes, los Sumarroca, y están muy contentos de todo el viaje a Costa Rica. Los hoteles, actividades, la persona que coordinaba es una señora muy buena.
Gracias por todo!
Victoria Luckas
Ferrer & Saret
Travel Advisors Paris 207 - 08008
Barcelona (Spain)
Costa Rica trip, Jim Abbott (from USA) - April 15, 2011
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Sandra,
Everything went well. Kate actually extended her stay for 9 more days and got another car, she ended up staying for two months!
Thank you for all your help. We have enjoyed your service for 10 years and have always been happy. We will be contacting you per usual next year for our visit.
Pura Vida!
Kate and Jim
Costa Rica trip, Laurie A (from USA) - April 13, 2011
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Thank you Mauricio!!!
We had a wonderful time. It’s been very difficult come back home after a womderful trip to Costa Rica. You did a fantastic job there were no problems with any of our reservations everything went very, very smoothly (if only all our vacations had been so easy!) .
We absolutely loved the Nayara, I didn’t want to leave. The accommodations were amazing, the food so fresh and delicious, and the staff were very attentive and friendly. Arenal was an amazing place to visit.
The zip-line was by far our favorite adventure and the group you sent us with, Ecoglide, were very well organized and efficient. We felt completely safe the entire time (well other than maybe that first step off the platform for the Tarzan Swing!) and the guide, Monica, that Megan rode with was wonderful.
Probably our least favorite adventure was the horseback ride to the waterfall, we were only allowed to have about 15 minutes to play in the water after changing into swimsuits and hiking down before having to hike back up again to go (we would recommend to others to skip the horses and simply drive to the waterfall.)
Since the Nayara and Arenal were so perfect it was hard to leave and go to Manual Antonio. The views at the Parador in Manuel Antonio were amazing. The beaches were fantastic, and we loved exploring the Park and the trails at the Parador, and trying the various restaurants in the area.
We would love to go back to Arenal one day and explore another beach town (we loved the little bit of time we spent in Jaco on the drive: a little more our style).
Thank you for everything!! We have not and will not hesitate to recommend you to anyone we know thinking about a trip to Costa Rica.
Pura Vida!!!
Laurie Allin
Costa Rica trip, William L (from USA) - February 14, 2011
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Mauricio -
I just met a neighbor in the post office, who had been in Belize this time last year. In exchanging news and catching up on life I told him about your organization and travel assistance. He left with a gleam in his eye, heading for his computer!
We had an excellent vacation, and appreciate all your assistance in setting it up - especially as we were asking for last minute reservations and arrangements. We enjoyed all our accommodations, which gave us a very nice range and different styles, from the Volcano Lodge (beautiful and luxorious) to the Tres Banderas (intimate and friendly). And we very much appreciated your prompt response to a change in plan when our selected hotel was unexpectedly out of business - the alternative was equally acceptable.
We also were very glad to have your celular number assistance in negotiating the streets of San Jose when trying to find our hotel on the final day.
I would recommend, without hesitation, the services of your company to anyone who was looking to visit Costa Rica and travel to different regions, but did not want to take a group tour. For us, this self drive was a perfect compromise bteween totally independent travel and the restrictions of some pre-determined itinerary.
With many thanks and best wishes.
Guillermo y Susana
Costa Rica trip, Adrian D (from Israel) - February 1, 2011
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Hi Mauricio:
Just wanted to tell you that the trip to Costa Rica was fantastic. Everything was great - the service, the guides, the whole itinerary - was beautifully planned and we all appreciated it very very much.
Thank you once again.
Avi
Costa Rica trip, Adrian D (from USA) - February 1, 2011
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Hi Mauricio
Just got a message from our client, Mr Davis, in reply to my asking him how was his Costa Rica trip, and what he had to say was: "Unbelievable! Thanks for helping make the trip so special''''.
He seems to be very happy with everything!
Thanks again and best regards
Liora
Melrose Travel
Costa Rica trip, Christoph Bartos (from UK) - August 19, 2010
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Hi Mauricio!
Everything worked out just great with the rental car. We had a very small accident, but no harm done and all was ok.
Thank you very much for everything.
All the best,
Christoph Bartos
Costa Rica trip, Steve Dugas (from USA) - August 12, 2010
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Mauricio,
We had a wonderful vacation, thanks to you. The rooms you selected were outstanding as to location and view. The room at the Arenal Manoa was superb. It provided privacy as well as an outstanding view of the volcano. I got pictures of the volcano venting steam and smoke on many different occasions.
The Buena Vista hotel also has a magnificent view. Also, the internet availability at both the Buena Vista and the Ocotal Beach resort were in the lobby only. It was really nice at the Arenal Manoa to sit on the patio of our room and share the view of the volcano on Skype!
We thoroughly enjoyed the tours you scheduled us for. I will definitely be contacting you again when we choose to come south again.
Gratefully,
Steve Dugas
Costa Rica trip, Joyce Feinberg (from USA) - June 2, 2010
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Hi Mauricio,
I thought you did an excellent job.
We loved Lapa Rios really a lovely place excellent staff, great food, good guides all around super experience.
Britannia this hotel is okay, the staff is not very helpful or well trained, It was okay, good location, but I wouldn''''t choose it again. Breakfast very mediocre.
Si como no okay, but really middle of the road. Rooms are comfortable, not lovely, food is expensive and not outstanding, but location is good.
Bosque de Chachagua: we really enjoyed it we spent some time with the owner which was interesting. It needs a remodeling, which they are going to do this year closing for 3 months. it has a great charm. They are considering AC and TVs as some people won''''t come without them.
We went zip lining in La Fortuna with Ecoglide, they were great. The drivers were all fine The driver from Arenal to San Jose was not a good driver but all were nice and the rest were good and knowledgeable.
We had a great time and thank you for all your help especially when we ran into the problem with immigration papers and missed the plane.That drive turned out to be nice 6 hours exactly from airport to P. Jimenez where the hotel driver was waiting for us Thanks!!
We did our part for the economy of Costa Rica...loved the Gallery Namu in San Jose and also liked La Casona for shopping.
Many thanks,
Joyce
Costa Rica trip, Roberto Canadell (from Spain) - May 26, 2010
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Good morning Mauricio,
As you may know, our clients have returned from Costa Rica super happy with all of their arrangements. I wanted to thank you for all of the great recomendations you made with their itinerary.
I hope to be able to work with you again in a not so distant future.
Thank you - Victoria
FERRER & SARET, S.A. Viajes
Barcelona - Spain
Costa Rica trip, Panny Batsaki (from Spain) - April 12, 2010
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Dear Mauricio,
Our trip was a real PURA VIDA experience, thanks to you! I have to say that it was all perfectly organized and well prepared!
The hotels were really good, tour guides as well and transport on time always. We had no problem at all.
I will suggest to anyone who comes to Latin America to contact you and hope that our next trip will be soon!
Kind Regards,
Panny
Costa Rica trip, Terry Gotthelf (from USA) - April 8, 2010
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Hi Mauricio,
Everything has beeen perfect! The hotels and guides are prompt, courteous and helpful. We added canyoning after the caves yesterday and loved both!
The Fondavela is lovely. We enjoyed our hike in the cloud forest, sky tram, zipline and Manuel Antonio.
Thanks for helping me put together a terrific trip!
Terry
Costa Rica trip, Mireille Champagne (from Canada) - March 12, 2010
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Hola Mauricio.
We are slowly settling back into the routine here in Nova Scotia. So here is our feedback which you can feel free to use on your website if you wish.
Car rental:
we were very happy with the service from the Adobe car rental agency. It was helpful to have the car delivered and picked up at our hotel. We were pleased that they waived the extra driver fee because we had a longterm rental and they also included a cell phone for the duration at no cost. Our vehicle, a Daihatsu Bego was perfect for the different road conditions we encoutered, from the new highway to very steep and rough roads. It performed beautifully, was very good on gas mileage and we would recommend it to anyone wanting a rental car in Costa Rica.
Hotels.
Selva Verde Lodge. We enjoyed this hotel very much and our regular room was fine. We would recommend to anyone booking this hotel NOT to pay extra for the cabins away from the main hotel as they are not as nice as the regular rooms and there is not really any more privacy as the several cabins are quite close together and right by a large muddy puddle which encourages mosquitoes! Thanks Mauricio for helping us sort out that situation. We were very happy that the hotel gave us complimentary dinners as a compensation for moving to regular rooms. The food at the hotel was delicious. Theirs was the best breakfast "Gallo pinto" we had in CR!. Their italian restaurant La Terraza was terrific! Lots of great bird and monkey watching!
Escape Caribeno, Puerto Viejo, on the Caribbean side. A nice little bungalow set among about a dozen others. Good breakfast, attentive staff. One minute from the beach and a few minutes walk from the town. If your clients are afraid of dogs, the owners here have two enormous mastiff dogs in the main building!
Ciudad Perdida, Cahuita. This was a beautiful bungalow, set in a nice garden. Very friendly and helpful owner. Highly recommended. It is only minutes walking from the Cahuita National Park, but away from the main town road. Thanks for suggesting this Mauricio. Tell all your clients about it; they will not be disappointed!
Espino Blanco Lodge, North of Turrialba. OK Mauricio: when we arrived, the friendly greeter said with a smile: "Did your travel agent mention that there is no electricity in the rooms?"....."But we do have hot water!"...If we had known that, we may have decided not to go there. But we are very glad that we did! This was the most remote place we stayed at and it was a good experience for one night. They are well organized and we didn''t miss the electricity at all. The cabins are set apart from each other and have battery-powered lanterns, small battery-powered lights (with extra batteries!) and water heated with gas. No problem! The road to get there was quite bad and we would never drive it at night (definitely 4-wheel drive vehicle). Their restaurant (which does have power) was very good and they have a coati mascot! They have several hiking trails.
Orosi Lodge, Orosi Valley. Nice room; second floor with good view. Definitely best view from this floor. Small inn on a road at the edge of town with everything within walking distance. We had really good coffee here and the best bread in CR! Delicious breakfast! Friendly and helpful owners who directed us to a very interesting tour of a nearby organic coffee plantation ( where we got lots to bring home!). Close to Lankaster Botanical Gardens also well worth a visit.
Hotel Savegre de Montana. A very beautiful place but the road to get there is the worst we drove in CR! The guide book says it is a very steep 7km road down to the hotel and they mean it! Our faithful car''s brakes started to smoke halfway down and we had to take a ten minute break to let them cool down...The rooms are in bungalows spread throughout nice gardens right by the river. Very pretty. They apparently often have bus tours (those bus drivers should all get a medal...) and there were a couple of bird-watching groups on the night we were there. This means buffet-style dining which was fine but is not our favourite. The hiking trail map is very confusing...Some of the trails begin AFTER you climb a "multi-purpose trail" (namely a small road) of about 800 meters high. I loved the trail to the waterfall where I saw a resplendent quetzal!
Pura Vida hotel.
Too bad they don''t deal with travel agencies as we would highly recommend this hotel. The owners are very helpful and knowledgeable. It is very convenient to the airport; their bungalows and gardens are beautiful, and the breakfasts delicious. The dinner we had there was one of the best we had in CR!
Tours and attractions.
Poas Volcano. Our first day and we felt the altitude a bit, but not enough to stop us from walking to the crater lake which is very beautiful. The main crater is almost always clouded over as it was when we visited, but that is nature!
La Paz Waterfalls. We saw only two of the falls because of the damage from last year''s earthquake had blocked the trails to the other ones. The walk in the rain and the falls were great! The butterfly garden was nice. We didn''t really like the other parts of the place because they reminded us too much of a zoo: we didn''t go to see the jungle cats. I hated to see the monkeys in captivity, as there are so many places in CR where you can see them in the wild. I was glad we didn''t stay at the "Peace Lodge" hotel, as, although it seemed to have all the facilities and more, it wasn''t our type of place...it felt a little "hokey" to us.
Trimbina Forest Reserve Chocolate Tour. This was terrific and there were only the two of us with the very knowledgeable and friendly guide. It was our first CR guided walk and made an excellent impression. We were shown the whole process of harvesting cocoa and making it into chocolate, in the old indigenous way. There is a hotel on site and the bungalows looked nice; we would stay there. We brought home lots of chocolate which we bought at the airport because it would have all melted in the hot sun during the rest of our trip. Highly recommended.
Selva Biological Station. A three-hour guided forest walk. Excellent and extremely knowledgeable guide. Highly recommended. Saw lots of wildlife, including mating spider monkeys...
Cahuita National Park. All sea level walking. Beautiful trail of about 7-8kms from one end of the park to the other. We did the walk on our own and saw lots of wildlife. Highly recommended.
Guayabo National Monument. Very interesting and not crowded, probably because it is off the usual tourist route. When we arrived there were no more available guides, which was fine. We enjoyed the site on our own. People should not expect ruins like in Mexico, but well worth visiting. A beautiful, peaceful walk.
Lankaster Botanical Gardens. Beautiful; worth a visit.
Finca Cristina Organic coffee plantation, Paraiso. This was very interesting because it is a small scale plantation where they use different growing techniques from the usual large scale ones. Their coffee is all shade-grown under the canopy of other trees. Tours by reservation only. Highly recommended.
Manuel Antonio National Park, guided walk. We felt that a guided walk was the only way to see the abundance of widlife here and were not disappointed! The park guide we had was terrific and there were only four of us in our group. The beaches are beautiful. We wanted to snorkel and went out only once because the reef is mostly dead and the visibility poor.
This park is very crowded and the parking guys that stop traffic 5oo meters ahead of the entrance so that you will give them money (when there is parking available closer) are a pain.
As you know Mauricio, we spent the second half of our three-week trip at two houses that we had rented independently. One was in Uvita (also at the top of a bad, steep road...) and the other in Manuel Antonio. Both were very nice and, after all the sightseeing and travelling, a perfect way to spend the rest of our time in CR.
So Mauricio, thank you again for all your help and suggestions. We thoroughly enjoyed ourselves in your beautiful country!
Pura Vida,
Mimi and Dave
Costa Rica trip, Mirmiam MacMichael (from USA) - March 2, 2010
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Hi Mauricio,
Thank you very much for your help with our travel arrangements, we had a great time and the resort (Cariblue) was as you described, beautiful, everyone was very friendly and went out of their way to accomodate our needs, will contact you again for our next trip.
Thanks again,
Miriam
Costa Rica trip, John Blank (from USA) - February 16, 2010
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Hi Mauricio,
We were very pleased with the arrangements and enjoyed the trip. Please find the trip assessment below.
Jan 25 - Arrival into SAN JOSE
Hotel Britannia for overnight. The hotel was a little far from the center so it was not easy to get to restaurants. Service was good but not remarkable.
Jan 27,28 SAN JOSE / TORTUGUERO
Turtle Lodge Pickup went smoothly and the tour guide was excellent giving good commentary in English and Spanish to a mixed group. The hotel was good and the excursions on land and boat were very good and enhanced by the good tour guide.
Jan 29,30,31 TORTUGUERO / SAN JOSE/Alajuela
Buena Vista. The hotel was wonderfully located and very central for our excursions in the area. Service and food were excellent.
Feb 1, 2 SAN JOSE / PUERTO VIEJO de SARAPIQUI
Selva Verde Lodge Excellent! Rooms good, local guides good.Hotel facilities, free and paid for tours were very good with lots of birds spotted, especially on the boat and coca tours. Only problem was our room was far from the main facilities, but close to the river.
Feb 3, 4 PUERTO VIEJO de SARAPIQUI / ARENAL
Arenal Kioro The hotel was a wonderful surprise in great style. The room faced the volcano but no spitting of the volcano. The hot baths were cold and the alternative offered by the hotel near town was only mildly warm. Service was very good in keeping with the style of the hotel.
Feb 5,6 ARENAL / MONTE VERDE
El Establo hotel. The last 40 km of the road here were really bad as was the road out. The hotel was very interesting with the grounds extending up the hill to their own cloud forest. Very nice setting.
Feb 7,8,9 MONTE VERDE / MANUEL ANTONIO
El Parador. Quite a grand hotel, enjoyed pool and looking out to the Pacific from the dining area. We had reserved an garden view room but opted to upgrade to an ocean view room. This made the experience much better. The setting of the hotel was delightful and we particularly enjoyed the dining room setting although the food was too salty for our tastes. The road for the last 2 KM to the hotel was particularly bad. The general location of Manuel Antonio was very enjoyable although the park trails were very crowed by 9am. Beaches were fine
Feb 10 MANUEL ANTONIO / JACO
Canciones del Mar Great location for hotel and quiet. Here we again had a garden view room on the ground floor, but for one night it was satisfactory. The town was not very attractive but the hotel has a simple charm and very good bird watching within the grounds. We were surprised by the very good dinner we had in their dining room.
Feb 11 JACO / SAN JOSE
Our stay at the Hampton Inn was unremarkable. The location was very convenient for the airport departure. No dining room, but hotel provided transportation to “Steak House” which was on the highway (noise) and near jets taking off.
Overall we were very satisfied with the arrangements and the choice of hotels
Please let us know which other areas you cover and perhaps we can work together next winter.
Kind regards,
John Blank
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